While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon's biggest shopping event of the year is upon us. Prime Day, which is now four days long, officially kicks off on Tuesday, July 8, and runs through Friday, July 11. With new deals dropping as ...

An Amazon customer is sharing a story of being scammed by fraudulent customer support, which asked her to download an app that gives remote access to your device. The customer, Alissa (@alissa.sugano) ...

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that its ...