Bon Adamson is a writer with a passion for technology and help desk experience, with a particular interest in Apple's product ecosystem. Bon has been writing for the majority of his life. He is ...

If you've ever had a frustrating experience with an Amazon chat support worker you'll sympathize with Chris Williams. He was worried that someone named "Brittni" was "phishing" his email address — ...

Amazon’s Dave Limp demonstrates the “Let’s Chat” feature on Alexa this morning. (Image via webcast) Amazon this morning showed a new feature, dubbed “Let’s Chat” driven by generative artificial ...

Anyone who’s spent several hours on the phone with their local Internet provider during an outage can tell you: There’s little more frustrating than bad customer service. Chris Williams knows this ...

Amazon has launched a new virtual health service that gives you a way to consult healthcare professionals for common conditions and get prescriptions for them without heaving to make a video call.

Amazon Q Developer, Amazon Web Services Inc.’s artificial intelligence software development assistant, today announced support for inline chat that combines the ability to invoke assistants within ...

Saving even a few keystrokes is worth quite a bit to enterprise developers, and to assist with that, Amazon Tuesday rolled out an updated version of its genAI-powered in-IDE chat capabilities that ...

Today’s kids aren’t just reading books. They’re also tapping and playing with interactive stories on tablets as preschoolers, then delving into instant messaging-like chat fiction apps as teens.

Rapids is a cute new kids app from Amazon using a playful chat style to help kids ages seven to twelve enjoy reading. A lot of kid’s reading apps are a take on the traditional storybook and Amazon ...