Subscribers with U.S. carrier Sprint can now take advantage of Apple Business Chat when they need help with a plan or device. The option is available for iPhones and iPads by visiting Sprint's ...

Apple today updated its Apple Support app to version 3.1, adding a new feature that's designed to let you chat with an expert to get support help using the Messages app. Apple says that this feature ...

Skip the Apple Store: How to Video Chat an Apple Employee When Shopping Online The 'Shop with a Specialist over Video' option connects you with an Apple rep via video chat to answer your product ...

Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

Customers can now message Best Buy to get questions answered, store timings, resolve issues, and more using iMessage through Apple's Business Chat feature, as first reported by Apple blog Appleosophy.

9to5Mac is brought to you by JustAnswer: Connect 1-on-1 with an Apple support Expert to get step-by-step assistance via phone or online chat, 24/7. Try it now. Have an Apple ID that you haven’t used ...