Working in customer support often means navigating disjointed tools to find data and solve issues. However, many of these actions are routine and repeatable, making them ideal candidates for ...

According to the site, the “Xbox Support Virtual Agent” is part of a bigger plan to apply AI to Xbox. “The prototype makes it easier and quicker for players to get help with support topics using ...

Opinions expressed by Entrepreneur contributors are their own. Process automation is the key to performing a range of business processes in the age of digitization. Over time, processes have become ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Ada Support, a Toronto-based company developing AI-driven customer ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Helpshift has made it easy for companies to deal with millions of ...

CoSupport AI is officially launching its all-in-one AI platform for customer support. By combining autonomous support, enhanced agent productivity, and real-time business intelligence, CoSupport AI ...

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you're buying the best. Find out more about how we test. Do you find yourself performing the ...

Microsoft has discovered a critical security vulnerability in the Robotic Process Automation (RPA) tool Power Automate (also known as Power Automate Desktop). Server-side updates will patch it. It has ...

Microsoft (NASDAQ:MSFT) is reportedly in the process of developing an AI-powered chatbot for Xbox, seeking to enhance customer support within its gaming division. According to The Verge, the tech ...

Related reads:Xbox Game Pass-Style Subscriptions 'Bad for the Business' and Turn Developers Into 'Wage Slaves,' Former PlayStation Boss Shawn Layden Says Microsoft is reportedly making an Xbox AI ...