Connected customer experiences start with connected systems and data within your organization. The deeper the connections, the more power you have to orchestrate personalized end-to-end customer ...

Constructive continues to add new features to its Partnerpedia family of online partner-community solutions. The latest is lead-management capabilities for the Partnerpedia Open Community and Private ...

Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with ...

Customer Relationship Management (CRM) software is a vital piece of tech that over 91% of businesses with 11 or more employees are already benefiting from. But, with such a wide range of sectors and ...

Customer Relationship Management systems are not accounting systems. CRM systems don’t do billing, cash receipts, disbursements or payroll. If a CRM system isn’t used, a company still continues to ...

The company said that a voice phishing attack led to the compromise of ‘basic’ Cisco.com user profile data. Cisco disclosed that a threat actor was able to access Cisco.com user data stored in a CRM ...