The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

Just a few years ago, products like Microsoft Teams and Slack barely existed. But today, these applications - and competitors like G Suite and Box - are becoming required technology for many firms, ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...