As an analyst at Hurwitz Group, I am often asked about my coverage areas or areas of expertise. I respond by saying that I am concerned with any software technologies or solutions that affect the ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

HubSpot CRM is a user-friendly and feature-rich platform that offers exceptional value for small to medium-sized businesses. While prices can add up quickly when it comes to the higher-tier plans, its ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

Our research found that Zoho CRM is the best CRM for small businesses, offering access to a wide range of advanced features on its low-cost plans, making it an accessible option for teams with a ...

I had the opportunity to present the first ever session on Social CRM with Brent Leary at Blog World Expo (at Mandalay Bay). What made our session unique was that we didn't discuss any social tools ...

Both CRM and ERP systems handle contacts, companies, quotes, orders and forecasts… and they may handle line-item configuration, bundles, delivery schedules and invoices. Where does one start and the ...

Salesforce, Inc. (NYSE:CRM) is one of the Oversold Fundamentally Strong Stocks to Buy Now. On August 7, Sprout Social announced an expanded relationship with Salesforce, Inc. (NYSE:CRM) as the first ...