NASHVILLE, Tenn. (Sept. 4, 2013) — Bridgestone Americas has upgraded its Bridgestone Affiliated Retailer Nationwide Network to include social and customer relationship management (CRM) aspects to ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

McDonald's CRM program may just prove to be a great case study for when a CRM program costs more than it helps McDonalds is preparing to launch a full-scale CRM program later this year or early next ...