Monique Danao is a highly experienced journalist, editor, and copywriter with an extensive background in B2B SaaS technology. Her work has been published in Forbes Advisor, Decential, Canva, 99Designs ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

We recently published 10 Stocks Jim Cramer Discussed As He Dismissed A Recession. Salesforce, Inc. (NYSE:CRM) is one of the ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

Your in-depth guide to the best CRM platforms that integrate with Xero, including features, pros and cons, and pricing. For small and scaling businesses, CRM software is no longer “nice to have”.

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Salesforce ( CRM) has been one of the most popular software stocks in the sales, customer service, and marketing industry.

SAP SE (NYSE:SAP) is one of the AI Stocks Investors Are Watching Closely. On September 2, the company announced a ...