You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...

Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

Live chat software services first emerged in the early 2000s, but struggled to gain traction at first, as customers were more comfortable speaking to a representative directly. However, the technology ...

Posts from this topic will be added to your daily email digest and your homepage feed. is an editor covering deals and gaming hardware. He joined in 2018, and after a two-year stint at Polygon, he ...

Jason Cipriani is based out of beautiful Colorado and has been covering mobile technology news and reviewing the latest gadgets for the last six years. His work can also be found on sister site CNET ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

You can now use chat to talk to IT support! Have a technology question? Now you can get your questions answered via chat! Go to IT Support Chat Chat will be available during normal business hours.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

When people log in to Koko, an online emotional support chat service based in San Francisco, they expect to swap messages with an anonymous volunteer. They can ask for relationship advice, discuss ...

If a user clicks on the Live Chat option, it will open up another screen that allows the victim to send a message to the developers. When the developers respond, their reply will be shown in the same ...

FNB has blamed a decline in service quality on its Secure Chat feature on “intermittent” incidents during an upgrade of the system, necessitated by increased user demand. In the past few weeks, ...