Customer service chatbots may finally become more intelligent, more conversational and more helpful. By Steve Lohr This article is part of a new series on artificial intelligence’s potential to solve ...

Q&A platform Quora has opened up public access to its new AI chatbot app, Poe, which lets users ask questions and get answers from a range of AI chatbots, including those from ChatGPT maker, OpenAI, ...

Over the last five years, companies like Microsoft, IBM, Google, and Amazon have delivered amazing chatbot frameworks, providing tools like Microsoft Bot Framework, IBM Watson Conversation, Google API ...

Luckily, Eurostar did not connect its customer information database with the chatbot, so at the time of discovery, there was ...

The internet giant said it would begin testing its new chatbot, Bard, with a small, private group before releasing it to the public in the coming weeks. By Cade Metz and Nico Grant Google said on ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

AI goes off the rails … because of shoddy guardrails Researchers at Pen Test Partners found four flaws in Eurostar's public ...

An innovative chatbot designed for sharing critical information about sexual and reproductive health (SRH) with young people in India is demonstrating how artificial intelligence (AI) applications can ...

The CIA and other US intelligence agencies will soon have an AI chatbot similar to ChatGPT. The program, revealed on Tuesday by Bloomberg, will train on publicly available data and provide sources ...

The UK's National Health Service (NHS) is to begin trialing a chatbot app for dispensing medical advice, with the aim of reducing the burden on its 111 non-emergency helpline. The 111 service went ...