Luckily, Eurostar did not connect its customer information database with the chatbot, so at the time of discovery, there was ...

Researchers at Pen Test Partners found four flaws in Eurostar's public AI chatbot that, among other security issues, could ...

A robot uprising has begun, except instead of overthrowing mankind so as to usher in a bleak yet efficient age of cold judgment and colder steel, this uprising is one of friendly robots (so far).

Customer service chatbots may finally become more intelligent, more conversational and more helpful. By Steve Lohr This article is part of a new series on artificial intelligence’s potential to solve ...

A series of vulnerabilities in Eurostar’s AI-powered customer support chatbot have been uncovered, raising questions about ...

Bots are in vogue like never before. They’re the heart of every next-generation cognitive app for mobile, social, e-commerce, and seemingly every other solution domain. But they’re not a new ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

If you want to take your content marketing to the next level, then it’s time to finally jump in and build a Facebook Messenger chatbot. Chatbots deliver sky-high open rates, save you time/resources, ...

The human work of teaching A.I. is getting a lot more complex as the technology improves. Chelsea Becker, with her two children, started gig work training chatbots after she went on leave after her ...

(CNN)During the depths of winter, temperatures in Burlington, Vermont, a state in the US Northeast, can drop far below freezing. Blizzards howl and the snow creeps up to knee level. Robert, who asked ...