Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Security is among the single greatest concern government agencies have about moving their systems to the cloud. Although it offers significant benefits, cloud computing continues to raise questions ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Cassie is a former deputy editor who collaborated with teams around the world while living in the beautiful hills of Kentucky. Focusing on bringing growth to small businesses, she is passionate about ...

In today’s fast-paced construction environment, staying connected isn’t just a necessity, it’s the key to remaining on schedule and under budget. Yet, many construction companies still rely on ...

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The upgraded system to manage employee training launches May 13 and will allow for a smoother user experience Starting May 13, Duke staff and faculty who log onto the Duke Learning Management System ...

On a recent trip to the Bay Area, I took a few hours to pay a visit to Berkeley Artificial Intelligence Research Lab (BAIR). Professor Ken Goldberg walked me around the lab and introduced me to a ...