From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The rapid march of AI into classrooms has reached Harvard University’s flagship computer science course, which is now using ChatGPT as a way of freeing up teaching assistants to spend more quality ...

Software is a program that enables a computer to perform a specific task, as opposed to the physical components of the system (hardware). This includes application software such as a word processor, ...

Computer engineering jobs combine computer science and engineering fundamentals in business, IT, and academic environments. If you're thinking about earning a degree to enter the field, identifying ...

You need antivirus software. Attacks on your PC keep getting more sophisticated, thanks to the help of AI—we’re seeing more and more AI-fueled attacks as the months tick by. Even the tech-savvy and ...

From time to time, we have been covering good freeware and free software in our Downloads section. We have also been posting about ‘Best 5’ or ‘Top 10’ software in various categories. In this post, I ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Computer science (CS) is a broad field of study with a lot of subfields. At Michigan Tech, you get help exploring what interests you, whether that’s artificial intelligence, computer architecture, ...

Two single subject studies were conducted with hearing-impaired students in a clinic situation at a midwestern university. Results demonstrated the usefulness of the design in allowing teachers ...

How did the Fake Microsoft Help Desk Tech Support Scam get on my computer? It is important to note that this Trojan is installed by other programs that did not adequately disclose that other software ...