Tech support companies Restoro and Reimage will pay $26 million to settle charges that they used scare tactics to trick their customers into paying for unnecessary computer repair services. The U.S.

So patient, so knowledgeable. Swoon! Consumer Reports, the popular magazine and website for figuring out what consumers think about all sorts of products and services, just published its annual reader ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

You might buy a notebook computer for yourself to work on, or the information technology (IT) department at your organization might supply you with one. But regardless of who supplies your computer, ...

If you stay on the internet long enough, you are bound to come across browser pop-ups. While many of them are just annoying, ranging from advertisements and paywall restrictions to requests to disable ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. WTTV/WXIN – The Federal Trade Commission is ...

Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...

Welcome to Tech Support, a segment where I, Dan Howley, serve as your intrepid guide through the sometimes confusing, often frustrating, world of personal technology. Here, I answer all of your most ...