CHICAGO--(BUSINESS WIRE)--BravoSolution, the leading global strategic procurement solution provider, today announced significant investment in its support structure and program. The new BravoSolution ...

Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...

NEW YORK--(BUSINESS WIRE)--LetsGetChecked, a global healthcare solutions company, announced today the launch of CarePathway™, a longitudinal customer care journey that will revolutionize speciality ...

Do your customer-facing systems, procedures and people create a positive or negative shopping experience? If the latter, money and customers are going out the door. See if your organization measures ...

PHILADELPHIA, Feb. 17, 2021 /PRNewswire/ -- Harte Hanks (Harte Hanks), a leading global customer experience company, announced today that it has been selected by Midea America Corp. (Midea) to ...

NEW YORK, Aug. 3, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it was honored as the best remote agent customer care program in the Americas, ...

Shopatron has unveiled a Customer Care Suite which includes a new set of APIs available within the Shopatron Developer applications, and a new sophisticated Customer Care Interface. Recognizing that ...

DentalEZ Group has launched its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental customers. The program is an extension of DentalEZ Group's professional ...

DETROIT — Cadillac management on Monday highlighted details of a new program now connected to all 2011 models — Cadillac Premium Care Maintenance. The automaker plans to provide owners of with ...