Americans have become increasingly aware of the need for energy efficiency at home, at work and in between—especially during peak periods. With that awareness has come a growing willingness for energy ...

COLUMBUS, Ohio--(BUSINESS WIRE)-- NiSource Inc. (NI), subsidiaries Northern Indiana Public Service Company LLC (NIPSCO), Columbia Gas of Virginia, Inc., Columbia Gas of Pennsylvania, Inc. and Columbia ...

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

Learn how AI-driven personalization transforms customer loyalty. Explore predictive modeling and data strategies for ...

When it comes to modern marketing, I have found that having a distinctive face and voice for your brand is a must. On one hand, this could very well be the CEO or any other high-level executive. On a ...

CHICAGO--(BUSINESS WIRE)-- For its work to bring innovation technology and programs to provide greater service to customers, ComEd programs were recently recognized by Gartner and Public Utilities ...

New integration aligns intelligent scheduling with mobile service execution to expand convenience, efficiency, and ...

Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. The pace of technological innovation has significantly raised ...

AI can change how businesses interact with customers, offering new opportunities to enhance efficiency, personalize experiences, and increase customer satisfaction ratings. However, implementing AI in ...

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

In the fiercely competitive travel industry, customer loyalty has become a critical factor for sustainable business growth. With numerous booking platforms offering similar services and vying for ...