The modern business world is driven by data and some of the most valuable is customer data. Finding the best way to satisfy customers requires studying their needs and that means analyzing the data ...

The voice of the customer (VoC) has long been a crucial determinant of business success. As companies focus more on customer experience, understanding the customer's voice becomes paramount. This is ...

Using your data to uncover information makes leaders more insightful about areas of the business you cannot always see. Understanding new customer expectations and collecting robust data to manage the ...

Innovative technologies of the Fourth Industrial Revolution (4IR) are transforming and modernizing the way data is generated, collected, and analyzed across different industries and fields of study. 1 ...

Chad M. Topaz and Tyrone Bass suggest five steps researchers can take to make more inclusive choices when collecting and analyzing data. Colleges and universities are investing heavily in data science ...

Data is a company’s most powerful asset. Yet, many businesses cannibalize this valuable asset by selling it to third parties when they should be using it to make their businesses stronger and more ...

As statistics continues to play an ever more important role in society, equal access to data resources in developing countries is becoming more essential. Yet the ability to collect good data, the ...

Collecting and using operational data on refugees, stateless populations, and others who have been forcibly displaced is an essential tool for UNHCR, the UN Refugee Agency, and partners to be able to ...

In today’s chaotic world, professional intelligence analysts must contend with nearly endless data streams, which risk overwhelming them while also exacerbating the impact of cognitive biases. Is AI ...

Gait disorders manifest themselves in various ways. In many cases, pathological gait patterns are actually accompanying effects or can even be symptomatic of an underlying disease. For this reason, ...