Most users walk away from AI tools unsure of what the system actually did or why it made specific decisions. That's a design ...

Human-centric design allows companies to focus on the challenges they want their products to solve and not be swayed by hot new technologies, just because they are trending, says Andy Busam, principal ...

In this article, you’ll learn (or remember) what is the one thing you need to start solving any problem. I wrote this originally for a talk I gave a while ago, and I also posted a video on my youtube ...

Rapid prototyping processes, part of design thinking, can lead to an abundance of fresh ideas. In last week’s column, we shared how biopharmaceutical company AbbVie uses design thinking to humanize ...

Design thinking is a problem-solving approach that focuses on understanding the needs of people, generating creative ideas ...

As a user experience expert at Nielsen Norman Group, Kate Meyer has watched a lot of people use a lot of websites. But her favorite quote comes from a young adult–under 25–talking recently about ...

It’s estimated that, since the 1950s, humanity has produced 8.3 billion tons of plastic. Almost 80% of this is sitting in landfill, or has been left to clog our seas, cities and countryside. By 2050, ...

In "The Achievement Habit," Stanford engineering professor Bernard Roth explains how design thinking can help you get to the root of any problem — and solve it.