Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on? Question: We bought a new GE Profile ...

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We’ve all been there. You’ve got a grass stain on your linen pants or you have a new cashmere sweater and you have no idea which wash cycle to use to get it clean. You could Google it, or call your ...