On-site and remote service to troubleshoot incidents and requests – determine the cause of malfunctions, and make appropriate corrections or recommend a course of action to resolve the issue.

The Google IT Support Professional Certificate can be an entry into an IT career. The certificate program, developed by Google and offered through Coursera, requires no prior experience or IT ...

For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

ParaTech, a computer support and services firm based in Elmwood, has merged with Axxes – I.T., a computer consultant in New Orleans. ParaTech offers a fully-staffed IT shop and services including an ...

Most IT support teams are tasked with day-to-day troubleshooting. This ranges from fixing machines and networks to physically maintaining them by changing ram, hard drives, and fans. IT support is ...

Earlier this year, the MiTech technology store closed its doors in the Shriver Center. However, management of the support functions transitioned from Finance and Business Services to IT Services. As ...

The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

More than 30 months after surfacing, a tech-support scam targeting Dell computer owners continues to raise questions about how the callers know sensitive information, including PC serial numbers and ...

Browse the list of Concordia's IT services to find FAQ, service descriptions, and documentation. If you still need support or have an IT-related question, we're here to help! Open a ticket with the ...

My 76-year old mom is an incredibly tech-savvy senior who commands her gadgets more like a Millennial than someone born the same year the ballpoint pen was invented. She also has an array of built-in ...