From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

CONSHOHOCKEN, Pa., May 2, 2019 /PRNewswire/ -- Razor Technology, an award-winning end-to-end IT and cloud solutions provider, today announced a series of next-generation improvements to its ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced integration support for ServiceNow, ServiceDesk Plus, and Oracle and MS SQL databases within ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Erin Brereton has written about technology, business and other topics for more than 50 magazines, newspapers and online publications. Providing help desk support is crucial to ensure students, faculty ...

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of ...