Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

In everyday usage, knowledge refers to awareness of or familiarity with various objects, events, ideas, or ways of doing things. But, as philosophers have noted for centuries, things get complicated ...

RALEIGH, N.C., Feb. 10, 2022 (GLOBE NEWSWIRE) -- With challenges in Digital Transformation (DX) and Operational Risk Management reaching critical levels in most business environments, Hatha Systems ® ...

Had it not been for adverts in the media, the recent International Conference on Indigenous Know-ledge Systems: African Perspectives hosted by the University of Venda would have gone unnoticed.

NSU Vice Chancellor emphasizes the need to protect and preserve ancient Indian knowledge systems for future generations' ...

The participation of Indigenous and local communities in this stage has been essential since they possess significant knowledge innovations and practices of their surrounding biodiversity and ...

The UNESCO-LINKS approach is to find opportunities for dialogue between different knowledge holders. A trans-disciplinary approach has emerged over two decades that emphasises the need to respect the ...

Indian Culture and Philosophy have had an important effect globally. The contribution of these iconic legacies to world heritage, on one hand need to not only be supported and conserved for future ...