Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...

Linux is being deployed in a range of connected “smart” embedded devices, from set-top boxes to home gateways, routers and industrial control devices. The trend bucks Linux's reputation as a large, ...