Dynamics CRM 2013, the latest release of Microsoft's on-premises customer relationship management (CRM) product, reached general availability today. Partner-hosted versions of Dynamics CRM 2013 are ...

Microsoft's newest customer relationship management (CRM) product, Dynamics CRM 2013, is scheduled for release this fall. Dynamics CRM 2013 is the on-premises version of the release, but Microsoft ...

Microsoft has started its staged rollout of its latest version of its CRM Online service. The Dynamics CRM Online 2013 offering, codenamed "Orion" — the first major platform update since the 2011 ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

WASHINGTON — April 17, 2013 — Microsoft Corp. today announced the U.S. Air Force and the U.S. Department of Veterans Affairs (VA) as recipients of this year’s Microsoft Dynamics Customer Excellence ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft has acquired social-monitioring analytics vendor Netbreeze and is readying the next two updates to its Dynamics CRM platform, officials announce at the Convergence conference. Mary Jo Foley ...

On October 1, Microsoft announced general availability of its small/mid-size-business-targeted Dynamics NAV 2013 ERP release. Dynamics NAV 2013, which is one of four ERP products offered by Microsoft, ...

Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Will Microsoft Dynamics exist five years from now? I don't think it ...