As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s ...

Gas South is leading the way in exploring with Oracle how to deploy AI capabilities best. "At Gas South, we are always looking for new ways to leverage data and automation to deliver better service, ...

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...

New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...

In my last post I referenced a Computer Economics report entitled: Go-Forward Strategies for Oracle Application Customers. The report is now live (paywall) and it is worth noting some highlights. The ...

Businesses across all industries are competing in the experience economy. The best way to stand out from the competition and retain customers is with optimal customer experiences, according to cloud ...

Oracle this morning announced that it has acquired RightNow – both companies are listed on NASDAQ – for $43 per share or roughly $1.5 billion net of RightNow’s cash and debt. With the acquisition, ...

E-commerce startups looking to scale their business are finding exactly what they need in Oracle’s Service Cloud offering, which helps small, medium and large businesses seamlessly acquire, engage and ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...

PG Note: Oracle is providing their take and this will close the series for now. Oracle is the one company that has aligned more than a product--in fact a complete product portfolio around their ...

SAN JOSE, Calif., Oct. 13, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) announced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.