Oracle on November 14 is rolling out its Internet of Things Accelerator, a packaged integration between the Oracle's Service Cloud and its IoT Cloud. The new offering should give Oracle customers, ...

Forbes contributors publish independent expert analyses and insights. Chief Analyst & CEO, NAND Research. Oracle and Amazon Web Services jointly announced the launch of Oracle Database@AWS. The new ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

SAN FRANCISCO---Oracle on Tuesday launched its database as a service in a preview as part of a series of platform cloud services. In a keynote at Oracle's OpenWorld powwow, Thomas Kurian, executive ...

When Oracle set out to create a fast, simple way for companies to buy its cloud services, it did so by first focusing on the success of the customer and then transforming its internal operations to ...

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

E-commerce startups looking to scale their business are finding exactly what they need in Oracle’s Service Cloud offering, which helps small, medium and large businesses seamlessly acquire, engage and ...

Oracle announced a slew of AI-driven capabilities across its Customer Experience Cloud Suite today that are designed to help users to deliver better, faster and more personal experiences. If you think ...

Multiple Oracle Cloud Infrastructure (OCI) outages have hit users around the world this week, and coming after interruptions in Microsoft’s cloud services last month, are a reminder of the importance ...

Oracle has said it might consider letting customers bring their own hardware to Oracle data centers. During last week's ...