Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Are you in the I.T industry and need to constantly carry out specific tasks for your clients without any hassle? Do you get bugged whenever you try explaining technical concepts to your customers and ...

Businesses love remote access for worker productivity, but supporting and securing remote access can be a challenge. Here, IT managers in the IT Central Station community review some of the top remote ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

Jason covers desktop applications and help desk utilities, including reviews geared toward the IT end-user support function. Jason is the PC infrastructure manager for Harcros Chemicals, a worldwide ...

From cancelled conferences to disrupted supply chains, not a corner of the global economy is immune to the spread of COVID-19. Read now While each of us certainly hopes that coronavirus won't become a ...

An application available in the Google Play store until yesterday took advantage for months of a flaw in the TeamViewer remote support tool for Android to enable screen recording on older devices. The ...

Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...

Just when you thought the nightmare might soon be over, another Android security vulnerability comes along to ruin your day. Fortunately, as scary as the name might sound, the Certifi-gate bug isn't ...