Forbes contributors publish independent expert analyses and insights. Jenn covers retail, customer loyalty and behavior, CX and CRM. Sure, reward points and perks are a nice cost of entry. But based ...

bb.q Chicken, Korea’s Finest Fried Chicken announced the launch of its highly anticipated app. Along with the app, bb.q is launching a reward program, designed to offer customers exclusive benefits ...

The term "shop local" is taking on a high-tech meaning in Littleton. A new reward program in the city is aimed at encouraging shoppers to support small and locally-owned businesses. It's through a ...

Loyalty programs require members to make purchases to earn rewards and are designed to increase visitor frequency. Whether it's a local car wash that gives you a free wash after your fifth visit, or a ...