08 January 2006 DHAHRAN - The SAP Knowledge Center has been recognized by the Help Desk Institute (HDI) for achieving world class standards in serving Saudi Aramco's SAP customers. Seena S. Al-Omran, ...

Vivido Labs and CumulusIQ are playing up the immediacy and flexibility of their cloud-based help desks for SAP implementations A pair of startups, including one led by a former top SAP executive, are ...

A pair of startups, including one led by a former top SAP executive, are betting that SAP customers want more flexible ways to purchase consulting services and find answers to problems. Greg Tomb, who ...

03 April 2006 DHAHRAN ­- Saudi Aramco Information Technology's Customer Contact Centre and the SAP Knowledge Centre have been certified by Help Desk Institute (HDI). HDI's mission is to lead and ...