SAWIN Mobile is a software and hardware application that allows the service and installation contractor to wirelessly transmit and receive service call information to the mobile service and ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

I’m on the phone with a startup executive roleplaying as a frustrated customer, and a note along with a speedometer icon appears on my computer screen: Speaking slowly — You are speaking slower than ...

Discover how audio, video, and web conference calls work, their common uses in business, and key features offered by service providers like Zoom and AT&T.

Forbes contributors publish independent expert analyses and insights. Joanne Chen is a General Partner at Foundation Capital. Apr 29, 2024, 07:31pm EDT Apr 29, 2024, 07:32pm EDT The push towards ...

Volvo XC40 Recharge electric SUVs are currently being held at US ports because the company is waiting to ship a crucial software update before releasing them to customers and dealers, The Verge has ...