A simple, yet effective method to show how a service supports its users through a specific task. Contributors UX Researcher Being a part of an in-house service design team in the BBC comes with a lot ...

New York-based Citymaps, a social mapping application backed by $12 million in venture funding, has been acquired by TripAdvisor, the companies have announced. The service, which serves both as a ...

Waze — a popular cross-platform, crowd-sourced traffic and navigation service — has been acquired by Google, and will be integrated with its Maps service, the company announced on Tuesday. Google ...

Quickly identifying network issues and remedying them continue to challenge most organizations. In a recent survey by ServiceNow and Healthcare Dive's studioID, of 128 healthcare IT professionals, one ...

AWS today announced the preview of Amazon Location, a new service for developers who want to add location-based features to their web-based and mobile applications. Based on mapping data from Esri and ...

2) ServiceWatch Insight —This includes ServiceWatch Mapping in addition to event management. It is designed to alert IT teams to service impacting issues so they can prioritize remediation. A ...

Google said on Thursday it will merge teams working on mapping service Waze and products like Google Maps, effective Dec. 9, in a bid to consolidate processes. The Alphabet Inc-owned company will ...