Third-party service providers and their clients face a new reality for 2021. Enterprises now have a new set of options that arise from the new digital technologies and associated operating models.

Increasingly, companies face a significant dilemma when trying to transform to the quickly evolving new operating models for services. Companies buying services delivered in the new models encounter ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

What foundational changes must happen in order to evolve your service operating model? How do you build a case for change internally? Hear from the former Director of Enterprise Field Service at ...

Fee-for-service is a business model that helps social workers and organizations engaged in social work balance the necessity for operating capital with the aim of providing services to a community at ...

HFS Research cites Genpact's AI-driven supply chain innovation, well-established as-a-service operating model, and measurable financial impact About Genpact Genpact (NYSE: G) is an agentic and ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) Operating ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Corporate tax departments face a constant stream of challenges: regulatory uncertainty, mounting data demands, new tax policy changes, ongoing digital transformation. Whatever the specifics, every tax ...

The Municipality of Shelburne has approved a new service delivery model for the Construction and Demolition (C&D) Site, also ...