PRINCETON, N.J., Aug. 27, 2019 /PRNewswire-PRWeb/ -- Kepner-Tregoe (KT) is now offering its new and updated ServiceNow Advanced Problem Management (RCA) App for the Now platform Madrid release. KT ...

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...