Joseph A. Smith Jr. monitor of the national mortgage servicing settlement, has announced the launch of an online tool for consumer advocates to report their clients’ mortgage servicing complaints.

Three of the nation’s largest banks are not fully complying with new standards for dealing with mortgage customers that were agreed to as part of a $25-billion settlement of foreclosure abuse ...

California Attorney General Kamala D. Harris has announced the appointment of Prof. Katherine Porter of the University of California, Irvine School of Law as the California monitor of the commitment ...

Mortgage servicer Ocwen Financial failed four servicing tests in the second half of 2014 but is “beginning to show progress” in fixing its problems, said Joseph A. Smith Jr., the monitor of the $25 ...