We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going? Roughly speaking, moving to a shared-services model means ...

The shared services market is growing quickly. US and European firms are either expanding their existing shared service centers (also referred to as “Global in-house Centers” (GICs)) or building new ...

"Shared services" is one of those elusive goals that make ROI projections look good, but implementation turns out to be a headache. The idea of shared services is that common applications and data ...

In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

Nowhere does digital transformation earn its name better than in healthcare, a field where better patient care and employee efficiency can literally make the difference between life and death. But ...

"What we have seen from ... the second Trump administration is a strong focus on centralization and consolidation of common services," said John Marshall.

Cloud adoption has accelerated in the past year as organizations scrambled to support a remote workforce. Despite this rapid adoption and growth, companies often misunderstand a key cloud concept: the ...

When an organization runs its own on-premise data centers, control over security is pretty straightforward: it falls solely on the shoulders of internal teams. They are the ones responsible for ...

Disclaimer: the views expressed are purely mine and does not endorse my firm’s views or any individual at my firm. Let me start by asking you a question: What is common between General Motors, Daimler ...

As data volumes continue to experience exponential growth, businesses of all sizes — even those that traditionally resisted the change — are embracing cloud models. From a business perspective, the ...

While not yet officially announced, the Trump administration’s management agenda is coming into focus. Office of Management and Budget Deputy Director for Management Eric Ueland has described four ...