Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You've spent thousands - tens of thousands! - on a customer ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

A CRM (Customer Relationship Management) is probably one of the most valuable systems that any small business can implement. It is as important as the people that are hired and will have a more ...

One Education, the specialist provider of professional services for schools, academies, and multi-academy trusts, has commissioned and implemented a customised version of the Really Simple Systems CRM ...

Few pieces of tech jargon are as unwieldy as CRM–customer relationship management. But what CRM systems do is actually quite simple. A CRM system is like an electronic Rolodex souped up so that every ...

Having a great new customer relationship management system won't be worth much until you figure out how to get everyone to use it. CRM experts provide tips on how to get members of your sales, ...

Customer Relationship Management (CRM) is increasingly taking centre stage within business strategies. As customers demand a more personalised and meaningful experience with brands, managing and ...

There can be little doubt that businesses that fail to identify, generate and subsequently manage potential new customers ultimately pay a heavy price. But despite this, many small-to-medium ...

My college-age daughter is dipping her toes into the world of entrepreneurship. During her summer break, she'll be opening and managing a direct sales office for Cutco kitchen products. To help ensure ...