Conversational AI stands out from legacy rule-based chatbots in how it understands nuance, context and follow-up intent.

(CBS Detroit) — In partnership with Via, SMART announced an on-demand public transit service called SMART Flex, which will complement and extend the existing transit system in Wayne, Oakland, and ...

AI has become one of the great, meaningless buzzwords of our time. In this video, the Chief Data Scientist of Dun and Bradstreet explains AI in clear business terms. Read now The combination of ...

Smart Communications Inc. has recognized six employees for innovative solutions aimed at improving customer service efficiency through its inaugural “Hack the Bottleneck” internal innovation challenge ...

As DIY powers increased adoption and competition, traditional security providers should consider integrating more lifestyle ...

Sometimes, no matter how much a business promotes a product or service, it just won’t sell. At a certain point, the best option for the company may be to cut its losses and invest in the development ...

We are pleased to release SMART (Service Management And RealEasy Tweaking) Utility for Windows 7. SMART is a freeware utility that helps you tweak Windows 7 Services, based on the suggested ...

Around 10% of the smart electricity and gas meters in homes in England, Scotland and Wales aren't working as they should, according to government data. On top of that, an unknown number of customers ...