Google’s poor tech support for its Nexus One smartphone is making some buyers downright hostile toward the company we’ve all been programmed to love. Though not alone in the low-support world of ...

My MacBook keyboard, the one with the malfunctioning M-key, had focused my mind. (That sentence took me almost 40 seconds to type. A lot of Ms.) I wondered, though, what other problems people around ...

Even before the rise of ChatGPT, the customer experience (CX) industry has been making huge shifts in the past few years toward automation. When customers can help themselves with online self-service ...

How higher education institutions can incorporate data analytics into student support strategies to pinpoint risk factors that could disrupt a student’s progress and target assistance Higher education ...

Early adulthood, a transitional life stage marked by major changes in social roles and responsibilities, can bring with it an increase of mental health problems. A team of McGill University ...

Even though Microsoft 365 is normally stable and reliable, problems can still occur. Sometimes a simple fix is all that's needed. But there have been times when I've wasted a perfectly good afternoon ...

The Microsoft Product Support Reports utility offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business ...

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People have the right to be involved in discussions and make informed decisions about their care, as described in NICE's information on making decisions about your care. Making decisions using NICE ...

The common symptoms of dementia, such as memory loss and difficulties with thinking and problem-solving. can make it more difficult to eat and drink well. Some people may lose interest in meals and ...