As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Microsoft has started testing a new "scareware blocker" feature for the Edge web browser on Windows PCs, which uses machine learning (ML) to detect tech support scams. Scareware scams (also known as ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Scammers routinely impersonate Microsoft online. New research breaks down how the brand is used in phishing and why it still ...

Here we go again. A zombie news story that should have been laid to rest last January has risen from the grave and is walking among us again. In case you missed the original story, here's a recap: ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Last week, Microsoft announced that it would no longer use ...