Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

Starlink’s lack of traditional customer support options is making life difficult today for new users affected by a bug that reset their accounts. A bunch of customers received an email from ...

The software company ConnectWise and IT nonprofit trade association CompTIA have launched a new career training initiative for tech job seekers to improve their digital skills and fill IT job ...