TROY, Mich.--(BUSINESS WIRE)--Digital, unassisted customer care channels are rapidly becoming the first ports of call for many telecom customers when they experience technical difficulties. That’s a ...

At the core of Kawsar’s success is her ability to harness cutting-edge software tools tailored to the telecom and media sectors. The strategic use of software tools and data-driven metrics is ...

Globe Telecom is making investment in artificial intelligence (AI) tools to drive transformation across its business operations, focusing on both internal productivity and enhanced customer ...

Workflow management software giant ServiceNow Inc. said today it’s building on an existing partnership with Nvidia Corp. to launch a suite of new generative artificial intelligence tools aimed at ...

In India, perhaps more than anywhere else, telecommunication has become the great equaliser, bringing access to information, services and opportunities to people across urban, rural and remote regions ...

The Department of Telecommunications has created a Digital Intelligence Platform (DIP) to prevent telecom misuse by enabling secure data exchange among 620+ agencies. In 2024, cybercrime losses hit Rs ...

Headquartered in Paris, Capgemini is a leading multinational in consulting, digital transformation, technology, and engineering services. The company has a significant presence in India, which serves ...