As a company that offers a lot of products or services, wouldn’t it be nice to know exactly which ones your customers are talking about? If you had an idea of what they like and don’t like, you could ...

Microsoft has introduced exciting updates to Excel, focusing on advanced text analysis and the seamless integration of Microsoft Forms. These updates aim to make Excel even more versatile and ...

Large bodies of text – in political speeches, social media posts, policy documents, and so on – are significant and useful data sources for social science research. Textual data analysis is a growing ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

“Through predefined content classification, Cloud Natural Language can now automatically sort documents and content into more than 700 different categories, including Arts & Entertainment, Hobbies & ...

Developer Agile Tortoise on Friday announced its entry in the ever-crowded field of iOS text editors. The company’s Phraseology, only for the iPad, is aimed at professional writers and combines a ...

Emotions are hard to convey via text. And studies suggest that even when you think you’re being clear, the person on the receiving end might have other ideas. Well, artificial intelligence and online ...

Google has introduced two tools that may help users discover new ways to parse the company’s massive collections of public information. One tool counts how often a chosen phrase shows up across 500 ...

Tools to detect if a body of English text has been written by humans or artificial intelligence exhibit bias against people whose primary language isn’t English. The tests frequently misidentify their ...