SANTA MONICA, Calif.--(BUSINESS WIRE)--EZ Texting, the #1 SMS marketing software for business, today announces two new ways for businesses to communicate via text messaging with their customers. New ...

For Ujj Nath, it was the service appointment from hell. Although he had left his Honda Civic Hybrid with the dealership's express service staff, three hours later he hadn't received a status update.

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...

The biggest complaint that Roger Ramirez, the fixed operations director at a Buick-GMC dealership in Greeley, Colo., hears from his customers is that they didn't get a timely status report on service ...

Many people are moving away from texting in favor of mobile messaging services like Snapchat and Whatsapp. But when it comes to complaining, 31% of mobile phone users would like to text, according to ...

Specialty lighting retailer Lamps Plus now lets customers seek help from store employees by sending text messages to any of its 37 locations. The manager or assistant manager in each store carries a ...

Taylor Roylance was sleeping over at a friend’s house when the slumber party was disrupted by two masked, armed strangers who burst in and ordered the girls to hand over their phones. Taylor’s ...

The texting-while-driving epidemic is starting to get a lot of carrier attention, and T-Mobile's taking it to the next level today by throwing its weight behind a new subscription-based upgrade to the ...

The menu at Charlie's Kitchen, a dive bar in Cambridge, Mass., might not stand out for its cutting-edge cuisine. But the eatery is at the forefront when it comes to how customers can communicate with ...

MIAMI BEACH (CBS4) -- Call it a high-tech service for Rosh Hashanah. Hours after sundown and the start of the Jewish New Year, nearly 200 congregants at services at the Jewish Museum of Florida were ...