At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

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Global CRM pioneer Marketpoint will preview the relaunch of its signature solution, Marketpoint CRM 3.0, during the 2019 CRM Evolution Conference and Expo. This year’s show will be held at the ...

Salesforce.com's planned expansion into a new market may be its biggest challenge yet. The company, which offers a service that allows salespeople to track leads and account information online, plans ...

Goldman Sachs says AI will boost productivity, cause a short spike in unemployment, and disrupt some jobs, but the impact will be brief. Acrobat Studio combines Adobe Acrobat, Adobe Express, and ...

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Today, most local and long-distance carriers offer some sort of web-based CRM. "It is universally accepted that customer care and CRM will be important to how carriers will compete," Mewada says.

Monday, April 19, 2004 SalesBoom.com a leading provider of on-demand web-based Customer Relationship Management (CRM), and Sales Force Automation (SFA) solutions, launched the “E-mail Integrated” ...

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Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part ...