Success in integration goes beyond financial metrics. For small companies, true success is defined by the value created for ...

Underwhelming sales figures and consistently high churn rates are pervasive problems for organizations large and small. Effectively communicating the value of your product or service to each customer ...

ATLANTA--(BUSINESS WIRE)--DecisionLink, a leader in secure, SaaS-based Customer Value Management solutions that simplify and automate customer value conversations at all stages of the customer journey ...

X Most telecommunications brands will have some version of a customer value management (CVM) tool. But often, it’s just a ...

Organizations today are measured by their ability to sense change, adapt strategies and deliver meaningful outcomes.

Customer Lifetime Value helps a business understand the average value of a customer over the lifetime of their spending with the business. Knowing the terminology is an important aspect of running a ...

What Is Customer Lifetime Value (CLTV)? In simple words, the customer lifetime value (CLTV) is the average amount a customer will spend on their products/services. CLTV is also a key metric to gauge ...

The global economy is teetering on the verge of a recession, causing many organizations to retrench, either by slowing investments or aggressively cutting costs. Retrenching can be an effective ...

The airline lifted its rank in an annual survey after improvements, but still offers poor rewards compared to leaders such as ...

GlobalStar is showing good signs of profitability; however, customer concentration and competitive threats in the MSS market ...