ALPHARETTA, Ga. & NASHVILLE, Tenn.--(BUSINESS WIRE)--LocumTenens.com, part of the Jackson Healthcare ® family of companies, today announced that it has acquired Kimedics, the workforce management ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

Artificial Intelligence, or AI, has become a transformative element for businesses in the years following the pandemic. The advent of new technologies has helped businesses automate monotonous ...

DUE TO THE COVID-19 pandemic, 2020 will go down in the history books as an especially arduous year for economies and companies worldwide. But most have persevered, and some will be stronger due to the ...

NICE Systems (NASDAQ: NICE) and Bunchball today announced a partnership that aims to help organizations improve performance among customer-facing and back office employees by using gamification ...

Frost & Sullivan selects SuccessKPI as a leading "Company to Action" for innovation and growth in workforce optimization. FAIRFAX COUNTY, Va., Sept. 26, 2023 /PRNewswire/ -- SuccessKPI, Inc., a ...

SANTA CLARA, Calif., May 6, 2020 /PRNewswire/ -- Based on its recent analysis of the North American workforce optimization (WFO) market, Frost & Sullivan recognizes Genesys with the 2020 North ...

SAN FRANCISCO, Oct. 18, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration, received a top ranking from Frost & Sullivan in the Frost Radar™: Workforce ...

CHELMSFORD, MA--(Marketwire - Oct 24, 2012) - Aspect Software, a leading provider of customer contact and enterprise workforce optimization, today announced that Cellular One, one of North America's ...

TORONTO, Nov. 10, 2020 (GLOBE NEWSWIRE) -- Artificial Intelligence company, AnalytixInsight Inc. (“AnalytixInsight”, or the “Company”) (TSX-V: ALY; OTCQB: ATIXF), announces that it will develop ...