Workforce planning becomes even more important during in a recession, when budgets get squeezed ever tighter and difficult decisions need to be made. Jessica Twentyman looks at some of the software ...

Whether temporary or part of a more permanent business model, the remote workforce is here. How to navigate the transition. A remote workforce takes more planning and more attention to how to keep ...

The Office of Personnel Management wants the federal workforce to maximize the use of emerging technologies to improve citizen service delivery and customer service, but the HR agency is well aware ...

Companies are pouring money into AI but failing to translate that investment into workforce capability, largely because traditional training methods don’t help employees retain or apply complex skills ...

Co-Founder and CEO of Stream, an enterprise-grade chat and activity feed provider serving more than a billion end-users. My company is truly hybrid: We have two offices — one in Boulder, Colorado, and ...

Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

Chris is a cyber security solution architect, helping schools better harden their security posture to protect against both internal and external threats. Colleges and universities are spending ...

Artificial intelligence (AI) has made a significant impact in the last few years, and AI has the potential to significantly impact the next generation of workers in both a positive and negative way as ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...