Internet service providers aren’t exactly the most beloved companies by consumers, and there are numerous reasons why. A now-viral post by TikToker Janice McCoy highlights a series of customer-vs-ISP ...

Picture this—your parents just moved to a new location, ordered Internet service, and are having trouble setting it up. What do they do? They call you, of course, for help in configuring their fancy ...

Each month, when your Comcast bill comes due, many of you pay a monthly fee for the device that provides internet access in your homes. Rental for what’s known as the Xfinity Gateway typically runs ...

Former CNET editor Dong Ngo has been involved with technology since 2000, starting with testing gadgets and writing code for CNET Labs' benchmarks. He managed CNET's San Francisco Labs, reviews 3D ...

We may receive a commission on purchases made from links. When you first sign up for internet service with one of the major providers like Xfinity, they'll usually offer to rent out a hybrid modem and ...

Comcast already dominates many people's living rooms, and now it's looking to expand its reach to the rest of your house. Today at CES, the company announced it will release a series of Gateway ...

Do you have WiFi “dead zones” of your apartment or house? Suffering from data delays with slow-loading websites and buffering Netflix? After ensuring you’ve optimized your WiFi network, it’s time to ...