Successful IT projects require a skilled blend of strategic foresight and day-to-day coordination. As HBS IT Lead Project Manager Sara Gallo explains, a project manager needs to be able to see both ...

From its humble beginnings as a regional airline to its current status as the fifth-largest carrier in the United States, Alaska Airlines has thrived because of an unwavering commitment to customer ...

Globalization and technology have profoundly transformed the modern workplace. Where businesses once operated within the confines of geographic borders, today's companies can extend their reach to ...